Do you provide a “money-back” guarantee if it turns out that you are unable to convert a nucleoside into a triphosphate due to the nature of the nucleoside modification?

Before we agree to do a triphosphate conversion, we need to look at the structure of your specific modified nucleoside. Based on the structure, we can determine whether or not we will be able to convert it to a triphosphate. You will only be charged if we are successful in the conversion.